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96% of our members are happy with the care we provide
Our team of health navigators average 10+ years of experience and work alongside your agent to deliver exceptional client service.
Here’s how we’ve helped Mary, a Medicare beneficiary just like you:







1. Spark reaches out to check in.
We make sure Mary has everything she needs for her plan!
2. Mary is ready to find a new eye doctor.
She calls her agent. A Spark navigator sends Mary a few options based on her criteria.
3. Mary receives a confusing medical bill.
She texts a Spark navigator who determines it’s an error. They jointly call the insurance carrier to resolve the issue.
4. Spark sends Mary a survey before the new enrollment period.
Mary shares her latest healthcare needs and Spark and her agent review her options. Mary's agent helps her switch plans.
5. Spark is still available to support Mary.
Even though Mary switches to a new plan, Spark is still here to help in the new year and beyond!







1. Spark reaches out to check in.
We make sure Mary has everything she needs for her plan!
2. Mary is ready to find a new eye doctor.
She calls her agent. A Spark navigator sends Mary a few options based on her criteria.
3. Mary receives a confusing medical bill.
She texts a Spark navigator who determines it’s an error. They jointly call the insurance carrier to resolve the issue.
4. Spark sends Mary a survey before the new enrollment period.
Mary shares her latest healthcare needs and Spark and her agent review her options. Mary's agent helps her switch plans.
5. Spark is still available to support Mary.
Even though Mary switches to a new plan, Spark is still here to help in the new year and beyond!
Your free benefits with Spark:
Save time
There’s a lot of administrative work in healthcare. We take it on and help you find in-network physicians or answer key benefit questions.
Always independent
We aren’t associated with a single insurance company so we can always remain your independent advocate.
Navigate care
Activate your plan benefits, find providers, and make sure your bills are correct.
Human support
Healthcare is human so we are too, never talk to an automated bot. Just text or call us.
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